AI Builders Global Conference 2026. October 14-16, 2026. Online.
AI in Retail, E-Commerce & Customer Experience
This description belongs to the 2026 topic catalog. The 2027 program is being prepared separately.
Retailers are among the most aggressive adopters of agentic AI, deploying it across customer interaction, supply chain management, and merchandising. Demand forecasting powered by real-time data is reducing waste and stockouts. Recommendation engines are evolving from collaborative filtering to agentic shopping assistants that can browse, compare, and even negotiate on behalf of customers. This topic explores how AI is reshaping the entire retail value chain from supply to shelf to checkout.
Questions explored in the 2026 topic catalog
- How are agentic shopping assistants changing the customer experience?
- What AI-driven demand forecasting techniques reduce waste and stockouts?
- How is visual AI being used in inventory management and merchandising?
- What does conversational commerce look like at scale?
- How are retailers balancing personalization with privacy?
- What AI pricing strategies are driving margin improvement?
Who this topic is for
Retail and e-commerce executives, merchandising teams, supply chain analysts, customer experience leaders, and AI product teams building commerce applications.
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