AI That Delivers: Measurable Growth. Human Values. Quantum Readiness

About this session

Don't Wait for Policy Mandates: AI Never Clocks Out. Is Your Enterprise Built to Turn It into Value? The Board and C-Suite Mandate for Growth, ROI, Customer Experience, and Continuous Governance

With OpenAI’s Dots and other continuously operating AI agents, work can continue after humans sign off. Leaders must determine how to implement AI, deliver measurable returns, and improve customer experience while maintaining clear human ownership and accountability.

Julie E. Gilbert brings the perspective of a serial technology entrepreneur, CEO and Founder of more than 18 companies, former McKinsey Certified Technology Partner, former SVP of Growth for Best Buy, and former Senior Manager in Corporate Taxation, including M&A, at Deloitte. Her direct current experience includes working directly with global board of directors across sectors of public companies, private-equity-owned portfolio companies and privately owned multigenerational family businesses.

Designed for board directors, CEOs, and C-suite executives, this keynote introduces five gates for converting AI capability into enterprise value: strategic relevance, executive ownership, operating readiness, continuous governance, and measurable results.

Participants will learn how to prioritize use cases, redesign workflows, prepare teams, and scale AI to generate revenue growth, productivity, and cost savings while strengthening service, personalization, and customer loyalty. The session will also examine how company ownership structures shape implementation—and how leaders must update governance, decision authority, monitoring, and escalation as AI assumes greater responsibility.

Work can be delegated. Accountability cannot.

Key takeaways

A practical framework for implementing and scaling AI around business and customer priorities.

An ROI scorecard connecting financial returns with customer experience improvements.

Clear ownership and decision authority across the board, C-suite, and operating teams.

Continuous governance that supports responsible deployment and sustained value.

Speaker

Key takeaways

  • A five-gate framework for moving AI from experimentation to enterprise-scale adoption
  • A clear view of how AI decision-making differs by ownership model and business case
  • A practical scorecard for measuring value beyond pilots, activity, and efficiency claims

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