HEARD: Using AI to Ensure Patients Are Heard Before Harm Occurs
About this session
Every year, millions of patients experience healthcare dismissal, communication breakdowns, delayed diagnoses, and preventable harm. HEARD (Human-Enabled AI Reporting & Documentation) is an AI-powered patient advocacy platform designed to help patients document symptoms, prepare for appointments, navigate healthcare systems, and escalate care concerns when necessary.
Built after founder Rachell Dumas experienced nine pregnancy losses and later survived a delayed neurological diagnosis that resulted in two brain surgeries, HEARD transforms patient experiences into actionable insights that improve communication, engagement, and safety.
This live startup showcase will demonstrate how HEARD leverages AI to empower patients, support caregivers, and create a future where critical concerns are identified and addressed before harm occurs. Attendees will see the platform in action, learn about its market opportunity, and explore how AI can bridge one of healthcare's most persistent gaps: ensuring patients are heard.
Speaker
Key takeaways
- How AI can improve patient-provider communication and reduce healthcare dismissal.
- How HEARD transforms patient experiences into actionable documentation and advocacy tools.
- The market opportunity for AI-powered patient advocacy, healthcare navigation, and patient safety solutions.