The LLMOps Platform Worked. Developers Still Didn’t Use It.

About this session

An LLMOps platform can be technically reliable, secure, and scalable and still fail because developers avoid it. Drawing on real-world experience leading enterprise developer platforms in regulated environments, this session examines why platform adoption breaks after launch. It exposes three approaches that frequently underperform: mandate-driven migrations, feature-heavy roadmaps, and activity metrics that disguise poor developer experience. Attendees will learn an original Adoption Friction Framework for diagnosing capability gaps, onboarding delays, migration costs, trust barriers, and organizational incentives. The session concludes with a five-metric scorecard adoption, time-to-first-value, reliability, developer satisfaction, and operational efficiency that teams can apply immediately to turn LLMOps infrastructure into a platform developers voluntarily choose.

Speaker

Key takeaways

  • Diagnose the five forms of friction preventing developers from adopting an LLMOps platform.
  • Replace mandate-driven rollouts and feature-heavy roadmaps with a product-led adoption strategy.
  • Build a five-metric scorecard covering adoption, time-to-first-value, reliability, developer satisfaction, and operational efficiency.

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