A citizen developer is a non-engineer who builds working software, automations, internal tools, AI agents, using no-code/low-code and AI-assisted platforms, wit
A non-engineer who builds working software, automations, internal tools, and AI agents using no-code, low-code, and AI-assisted platforms, within guardrails that IT provides. AI-assisted tools let operations staff ship what once required an engineering queue.
With a paved road: sanctioned platforms that include identity, scoped permissions, and audit. That way the speed of citizen development comes with accountability, instead of turning into ungoverned shadow IT.