The AI Absorption Gap: Building the Enterprise Operating System for Agentic AI

About this session

Enterprises are rapidly building agentic AI pilots, but most organizations have not redesigned their operating systems to absorb them. Scaling requires more than capable agents. It requires workflow integration, governance, human accountability, operating ownership, adoption, and sustainable economics.

Speaker

• Parul Jain, Director of Product Management, Deloitte New Ventures, Technology and Innovation

Key takeaways

• Identify why agentic AI pilots stall by distinguishing technical capability from the organization’s ability to integrate, govern, operate, and adopt the solution.
• Assess enterprise absorption readiness across five dimensions: strategic alignment, workflow integration, technology and governance, operating ownership, and user adoption.
• Redesign AI investment and portfolio decisions around deployment readiness, accountability, and sustained business impact rather than prototype velocity alone.

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